We all negotiate. From the small child trying to get another cookie to nations dealing with trade disputes. Businesses are constantly negotiating: with suppliers, with customers, with government regulators. And the people working for those businesses are constantly working things out (i.e., negotiating) with their fellow employees.
You already have negotiations skills. The Skilled Word™ can help you become better at what you do.
Hammering out a compromise solution often leaves everyone with a lingering headache and a bitter taste. Not to mention those recurring, If onlys .
In Getting to Yes: Negotiating Agreement Without Giving In, Roger Fisher and William Ury, note that
The ability to see the situation as the other side sees it,
as difficult as it may be, is one of the most important
skills a negotiator can possess. It is not enough to
know that they see things differently. If you
want to influence them, you also need to understand
empathetically the power of the point of view and
to feel the emotional force with which they believe
it. (page 23)
Stephen R. Covey, in The 7 Habits of Highly Effective People, says
The way we see the problem is the problem.
We need a new level, a deeper level of thinking
to solve those deep concerns.
Thats where The Skilled Word™ comes in. It teaches you the skills to hear the other persons perspective from their point of view and to communicate your message clearly to them.
Contact us today to find out how you and your company can benefit from The Skilled Word™.